Violence and Aggression Series (HFV100H)

In response to the growing threat of violence and aggression in hospitals, general practice surgeries and community nursing situations, Human Focus (UK) has produced a unique video training package to help those working in the Healthcare sector.

Based on actual accident reports, it demonstrates how to avoid aggression and if attacked by a patient, family member or intruder, to breakaway and escape.

This package will show staff working in a range of healthcare settings that there is a lot they can do to reduce the risk, and should the worst happen, that they do not have to be a helpless victim. It empowers staff with the skills they need to deal with a serious threat.

Avoiding Aggression shows how to recognise danger signals that could indicate an attack is likely to occur. It shows techniques that could defuse the situation, including the way we react to abuse, the words we use in which to respond and the body language used to help calm the situation.

The second video program Breaking Away From Violence recognises that some violent attacks occur without warning and may be unavoidable. Obviously if you are the victim of an assault, you have every right to escape. However, there could be problems if this entails injury to the aggressor!

Breaking Away From Violence explores a range of techniques designed to enable you to break away if someone physically lays hands on you. These techniques are designed to use the minimal amount of force required to break away and escape, there are no strikes, kicks or punches and they are not in themselves aggressive.

 

This training package includes:

There are 5 versions available - including an ambulance version.

Ambulance crews are among the most assaulted staff working in the healthcare sector and there is a specific Ambulance version of this video training package. If your health and safety training needs extend beyond healthcare situations, you may also like to know that there are Social Services, Education and Generic versions of this training package.

Versions Available (scenarios presented in each version)

Healthcare⁄Hospital Version

  1. Male patient in X-ray waiting room verbally attacks receptionist
  2. Male nurse interviews father of a patient and is attacked.
  3. Community nurse is attacked by father of a patient on a home visit.

 

Social Services Version

  1. A client in an adult training centre attacks a member of staff.
  2. A member of staff is physically attacked by a child in a residential home.
  3. A Social worker is attacked by father of a patient on a home visit.

 

Ambulance Version

  1. A female crew member is attacked by a party goer.
  2. A crew member is attacked by a motorist in road rage incident.
  3. A crew member is attacked by father of a patient being treated at home.

 

Education Version

  1. Female pupil becomes aggressive towards a teacher
  2. Male teacher is physically attacked by senior student in school.
  3. Father of a pupil becomes aggressive towards a teacher in interview.

 

Generic Version

  1. A person in waiting room verbally abuses a receptionist.
  2. A male member of staff is physically attacked by a disgruntled customer
  3. A female member of staff is physically attacked in an office situation.

 

 

Produced by: Human Focus(UK)
Length: 2 Videos   Year: 1996                  Series Price: $764.50          Individual Titles: $439.80

 

 

 

 

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